Apple has been hit with quite a hefty fine from a somewhat surprising place today, Italy. That's right, on December 27, 2011 the country of Italy fined the tech giant 900,000 euros, or roughly $1.2 million, for allegedly encouraging its customers to sign up for AppleCare, the official tech support of the company, without informing them that they would receive two years of free support after purchasing the service.

Reuters reported that Italy requires every company that does business in the country to offer two full years of absolutely free technical support to any and all Italian customers. AppleCare is an important after-purchase revenue generator for the company. Apple offers this protection service on every single one of its products, from iPads and iPhones to MacBooks and Apple All-in-Ones, though prices vary depending on which device you get the service for. Naturally getting tech support on your iPhone should cost a little less than getting it on your MacBook Air.

Towards the beginning of this year, Apple updated its iPhone plan. The all new AppleCare+ gives customers extended warranties and technical support for as long as two years. In addition to this, the new AppleCare+ also includes repairs on two incidents of accidental damage as opposed to the previous single repair offered. The service itself will cost iPhone users $99.

In addition to AppleCare+ for the iPhone, another AppleCare package for the iMac will run customers $169 with the MacBook Pro option costing $349. The cheapest service is for the iPod Touch, costing only $59.

Apple has yet to release any official statement on the fine by the Italian Government and there is no way of knowing if it will ask employees in Italian Apple stores to make it clear to customers that their products are covered for two years. However, this fine will barely scrape the top of Apple's revenue pile as the company has tens of billions of dollars just lining the walls of their headquarter's bathrooms for decoration.

Source: CNET - Italy fines Apple $1.2 million over AppleCare practices

Just one day after it released Firefox 9, Mozilla quickly released an update after backing out of a bug fix that was causing users on Mac, Linux and Windows computers to experience browser crashes. Mozilla released Firefox 9.0.1 on Wednesday which made many people think that it was fake due to the fact that it released right behind version 9.

According to a post on the Mozilla support forum, "Seeing links for [Firefox 9.0.1], why is it being released? Or is it a hoax?" Other discussions on the support forum's threads included messages from users asking whether or not Mozilla actually updated the Firefox browser and if so, why?

Mozilla did not specify in the release notes of v9.0.1 why it needed to re-release the browser though developers did note that the update was prompted by crash reports, specifically for Mac users, though Windows and Linux users also experienced crashes. According to a statement from Alex Keybl, one of the engineering Project Managers on Mozilla's Release Team, "We built Firefox 9.0.1 with bug 708572 backed out. We've pushed Firefox 9.0.1 for all platforms. Although, we think Windows is mostly unaffected, we still decided to move forward with Windows-v9.0.1."

In order to rectify the problem, one that caused crashes whenever users ran certain add-on toolbars (like the one distributed by the Dallas Cowboys), the developers at Mozilla removed a patch that had been applied previously. The rush update that occurred on Wednesday was the second by Mozilla in the last 30 days. Mozilla shipped Firefox 8.0.1 back on November 21 to deal with a large number of crashes with Mac OS X. The crashes were eventually traced back to an Apple update of Java that occurred earlier in the month.

Anybody who upgraded to Firefox 9 in between the time of its release and the release of 9.0.1 can update to the new version by choosing "About Firefox" from the Firefox menu on the Mac or "About Firefox" from the Help menu under the Firefox button on Windows and then approving the new version's installation after it has completed downloading.

Source: Computer World - Mozilla re-releases Firefox 9, backs out fix causing crash

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Google Chrome was just updated and the newest version brings an option to print any webpage using Cloud Print and multiple profile support for users who are on one computer to maintain separate settings. These new additions will become available with version 16 for Windows, Mac and Linux users when it is released.

Launching back in January, Google Cloud Print allows you to print to your home or office printer from almost any web-enabled device, though it was restricted to webpages with special Cloud Print buttons and specific Google apps like Docs or desktop apps like Cloud Print for Mac. With the new update any user can use Google Chrome to print to a Cloud Print-ready printer or computer acting as a Cloud Print server.

Using Cloud Print is also very easy. All you have to do is select Print from Chrome's menu options under the wrench icon. This will take you to a print preview page where you can select "Print with Google Cloud Print" from the "Destination" dropdown menu on the left. Then select "Print" at the top of the print dialogue when you're good to go.

Another addition to the update is multiple profiles. Multiple profiles started appearing in Chrome's beta channel back in November as a way for multiple users to keep their bookmarks, Web apps and other settings separate. This can be particularly useful if you have more than one user trying to use the household computer but you can't be bothered to switch user profiles using the operating system of your computer.

In order to get started with Chrome's multiple profiles, click on Chrome's wrench icon and select "Preferences" to open the browser's settings page in a new tab. After that, click "Personal Stuff" on the left side of the screen. If that is too much work, you can always just type in "chrome://settings/personal" in an empty browser tab.

Once you do this, select "Users" and then "Add New User." A new browser tab will appear with a blank profile on it that has some generic name and one of Chrome's avatars. The active user's avatar will appear in the upper right corner of the Chrome browser for Mac users and the upper left corner for Windows users. In addition to that, you can edit each profile's username and avatar at "chrome://settings/personal".

Each user also has the ability to sign in separately to their Google account to sync Chrome settings stored online. This is useful if you want access to your Chrome settings on a PC that isn't yours. Just make sure you erase your profile on any computer that isn't yours because Chrome profiles are not secure and they don't have any password protection options so anyone using the same PC as you will have access to your browser settings.

Source: PC World - Google Chrome Adds Cloud Print Option, Multiple Profile Support

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Microsoft has just updated its Microsoft Exchange Server 2010 and posted a service pack with a plethora of new features and bug fixes according to a statement released by the company on Monday. The new features to Microsoft Exchange Service Pack 2 were designed based on feedback from customers, Microsoft said, and they reflect the expanding use of enterprise email, scheduling and associated functions across a wide range of devices and deployment scenarios.

One of the new features, known as Outlook Web Application (OWA) Mini, offers the user the ability to browse mailboxes and global address lists from low bandwidth and low resolution devices. This type of mini-internet browser can, in addition, be used as an alternative to synchronizing all Exchange data with the actual phone or mobile device, which can sometimes be prohibitive.

Another new feature allows administrators to segment enterprise global address lists (GAL) into smaller segments. By doing this, it allows administrators to create virtual groups. Previous versions of Microsoft Exchange also had this ability but this is the first time Exchange 2010 offers it in a way that doesn't require manual intervention from administrators.

In addition to these new features, the update includes the Hybrid Configuration Wizard designed for organizations wishing to deploy some mail accounts on Microsoft Office 365 and keep others on their internal systems. The wizard simplifies the process of archiving data and sharing things like calendar entries and secure mail across both the hosted and internal mail accounts.

The update also permits cross-site silent redirection for OWA, which could provide the basis for single sign-on across the entire enterprise platform. With a feature like this, an Outlook Web Application client request could be automatically transferred from one Active Directory implementation to another. In addition to that, the service pack includes multiple bug fixes and collects other features introduced in Service Pack 1 which was released back in August 2010.

Source: Computer World - Microsoft updates Exchange 2010

In what is perhaps the biggest show of remembrance for him since his death, the Computer History Museum has just launched an online exhibit completely dedicated to former Apple co-founder and CEO Steve Jobs. Jobs, as many of you know, passed away back in October, a great loss for Apple and the world.

The exhibit, known as "Steve Jobs: From Garage to World's Most Valuable Company", features a plethora of photos and descriptions of objects from the museum's permanent collection. In addition to that, visitors will find vintage footage of Jobs from his younger years and Apple's humble beginnings.

One thing of particular interest in the exhibit is a 22 minute video of Jobs from 1980. In the video Jobs talks about the early days of Apple and, at one point, after citing some examples of how Apple computers were being used in agriculture and schools, Jobs confesses that he and co-founder Steve Wozniak "had absolutely no idea what people were going to do with these things when we started out. As a matter of fact, the two people it was designed for was Woz and myself because we couldn't afford to buy a computer kit on the market."

In a statement from the Computer History Museum's Senior Curator Dag Spicer, "In Jobs' own words, we hear how luck as well as skill played big roles in Apple's founding. We also see how focused, articulate and convincing Jobs could be, even at this early stage."

The story also runs through Jobs' entire life via pictures and allows visitors to see historic documents like one of the newsletters of Jobs and Wozniak's famed Homebrew Computer Club. Visitors are also able to look through confidential memorandum outlining Apple's public offering plans, as well as its original business plan for the Macintosh.

There are quite of few gems in this little collection for you to look around at, especially if reading Steve Jobs' biography didn't fully satisfy you. I highly recommend checking it out if you are a fan of Apple, Jobs himself or simply the story of what two ambitious minds can accomplish.

Source: PC World - Computer History Museum Launches Online Steve Jobs Exhibit

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Western Digital has just secured conditional approval from the European Union's competition regulator to purchase Hitachi's hard disk drive business for a grand total of $4.3 billion. This was only made possible, however, after Western Digital agreed to sell several of its production operations.

Western Digital, which just so happens to be the world's second largest competitor in the hard disk drive (HDD) sector, and Hitachi, which just so happens to be the third largest, unveiled the deal back in March. The deal itself is aimed at giving the United States company a competitive edge in developing next-generation information storage technology.

This decision by the European Commission confirmed a story published last week by Reuters. According to European Union Commissioner Joaquin Almunia in a recent statement, "The proposed divestiture will ensure that competition in the industry is fully restored before the merger is implemented."

Western Digital did promise to sell essential production assets for the manufacturer of 3.5" disc drives, including a production plant, according to the Commission, which cited reduced competition in the sector after Seagate Technology bought Samsung Electronics' hard disk drive business recently. In addition to that the company agreed to transfer or license intellectual property rights to the business to be sold off. What's more is that Western Digital will also transfer staff and the supply of HDD components to the unit.

Western Digital is unable to complete the deal until it finds an appropriate buyer for the unit, which will then need to be approved by the regulator, according to the commission. If Western Digital is unable to find a suitable buyer, it stands to reason that this deal, although approved, will never actually come to fruition, which could be disappointing for both companies.

Source: Reuters - Western Digital cleared to buy Hitachi disk drive business

On Tuesday, November 22 Microsoft announced that it is working on getting its Kinect motion-sensing device ready to use on PCs that run Windows. The company currently sells Kinect for its Xbox 360 gaming console; however, it is hard at work and says that it will have the PC version ready by early 2012.

"Coupled with the numerous upgrades and improvements our team is making to the Software Development Kit (SDK) and runtime, the new hardware delivers features and functionality that Windows developers and Microsoft customers have been asking for," wrote Craig Eisler, general manager of Kinect for Windows, in a blog post.

"Simple changes include shortening the USB cable to ensure reliability across a broad range of computers and the inclusion of a small dongle to improve coexistence with other USB peripherals," Eisler continued. "Of particular interest to developers will be the new firmware which enables the depth camera to see objects as close as 50 centimeters in front of the device without losing accuracy or precision, with graceful degradation down to 40 centimeters. 'Near Mode' will enable a whole new class of 'close up' applications, beyond the living room scenarios for Kinect for Xbox 360. This is one of the most requested features from the many developers and companies participating in our Kinect for Windows pilot program and folks commenting on our forums, and we're pleased to deliver this, and more, at launch."

This announcement about the PC version of the Kinect comes on the exact same day that Microsoft officially acquired VideoSurf. Microsoft acquired the company, which was founded in 2006, for $70 million. It hopes to incorporate the California-based company’s online video search technology into the Xbox Live system.

According to a statement released by the companies on Tuesday, November 22, VideoSurf "offers a back-end computer vision technology that 'sees' frames inside videos to make discovering content fast, easy and accurate."

"VideoSurf's content analytics technology will enhance the search and discovery of entertainment content across our platform," said the director of Xbox Live for Microsoft's Interactive Entertainment Business Alex Garden. "This holiday we will launch voice search across our entertainment partners on Xbox Live. Over time, as we integrate VideoSurf's technology into our system, we are excited about the potential to have content tagged in real time to increase the speed and relevance of the search results.”

According to Microsoft, the acquisition would "make it easier for world-class video partners to take full advantage of advanced features such as voice search enabled by Kinect for Xbox 360."

Microsoft also said that in the next few months it will bring "nearly 40 world-leading TV and entertainment providers to Xbox Live." These will include Bravo, Comcast, HBO GO, Verizon FiOS, and Syfy in the U.S.; BBC in the U.K.; Telefónica in Spain; Rogers On Demand in Canada; Televisa in Mexico; ZDF in Germany; and Mediaset in Italy.

"Microsoft's Interactive Entertainment Division is at the leading edge of connected entertainment," said Lior Delgo, the CEO and co-founder of VideoSurf, in the statement that they released with Microsoft. "We are incredibly excited to be working together on our mutual passion for creating amazing consumer experiences and reinventing how consumers search, discover and enjoy content on their televisions."

Source: PCMag - Microsoft Preps Kinect for PCs Hardware, Firmware

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There is a recently released list of the Top 500 most powerful computers in the world, and once again Japan's K Computer takes the number one spot with an increase from 8.162 petaflops to 10.51 petaflops per second. This balances out to 10.51 quadrillion floating-point operations per second. The letter "K" is short for the Japanese word "kei", which symbolizes 10 quadrillion. Coincidence? I think not.

On the Top 500 list from June, the K Computer took the number one spot out of the hands of China's Tianhe-1A system. The Tianhe-1A remains in the number two spot at the moment at 2.57 petaflops. Following in the number three spot is the Oak Ridge National Lab's Jaguar supercomputer. After that, the rest of the list looks pretty much the same as the last, with many companies holding the same spots as they previously did. According to TOP500 editor Erich Strohmaier, "This is the first time since we began publishing the list back in 1993 that the top 10 systems showed no turnover."

The K Computer, which is installed at the RIKEN Advanced Institute for Computational Science (AICS) in Kobe, Japan in partnership with Fujitsu, uses 705,024 SPARC64 processing cores. If you want to know just how many that is, it is more than the rest of the top five on the list combined. In addition to that, the K Computer uses 12.66 megawatts of power, four times more than its nearest competitor. This is also more than the 9.89 megawatts of power the computer recorded in June. However, despite these high numbers, the K Computer is still one of the most efficient supercomputers on the list, delivering 830 Mflops per watt.

The K Computer was installed in 672 racks back in June. An expansion of 800 cabinets allowed the 10 petaflop achievement to be accomplished. Just a week ago, Fujitsu announced the expansion possibilities of the K Computer as it could possibly grow to a theoretical 23 petaflops.

Aside from the rankings remaining unchanged, other characteristics evolved with the November 2011 list. The entry point for being on the Top 500 list is now at 50.9 teraflops with the combined performance across all 500 supercomputers being 74.2 petaflops, an increase from the 58.7 petaflops recorded in June. Gigabit Ethernet is still the most popular internal system interconnect, being used in 223 systems. However, InfinfBand use increased to 213 systems.

Average power consumption continued to rise with 29 systems on the list confirmed at using more than one megawatt of power. The most energy efficient supercomputers are BlueGene/Q with 2,029 Mflops per watt. IBM just filed a patent for a massive supercomputer that could potentially reach 107 petaflops. In total all of the systems that reported in on power consumption combined for more than 159 megawatts.

Source: Data Center Knowledge - K Computer Still the Most Powerful Supercomputer

Considering operations are disrupted at over a dozen hard disk drive (HDD) factories thanks to flooding in Thailand, PC manufacturers should begin preparing for significant supply shortages according to market research firm IDC. Worldwide HDD shipments could suffer almost a 20% decline starting in the middle of this month that could extend far into the first quarter of 2012 according to the firm.

Thailand accounts for somewhere between 40% and 45% of HDD production in the entire world. As of early November, almost half of Thailand's production was directly affected by flooding. Even though production at some factories was halted as a result of flooding, the industry also faces work stoppages due to poor access and power outages. The full extent of the damage to the industry will not be known until all the floodwaters recede, even though it is already clear that there will be supply shortages into the first quarter of 2012 according to IDC.

Research Vice President at IDC John Rydning stated earlier in the month that hard drive manufacturers will favor their high-margin products used in enterprise servers and storage systems. "But the HDD vendors can't neglect their smaller customers, whose business will continue to be important once capacity is fully restored." Prices for HDDs have already started to increase rapidly in some cases, some by more than 30%.

IDC noted that the industry should be able to restore drive production quickly once the waters recede, though today's shortages will continue to constrain supply for an extended period. Hard drive prices should stabilize by next June, according to IDC, and the industry should be back to normal by the second half of 2012. IDC also says that the decline in total shipments for the fourth quarter is expected to be "less than 10%" due to the fact that a large chunk of PC shipments have already taken place for this quarter.

Worst-case scenarios put the total loss for the first quarter of 2012 at around 20% though IDC said that there are opportunities for larger PC vendors to capture enterprise accounts from smaller competitors and accelerate industry consolidation, more specifically in faster growth markets.

According to Program Vice President for IDC's Worldwide Consumer Device Trackers Loren Loverade, "The HDD shortage will affect smaller PC vendors and lower-priced products most, including mini-notebooks, emerging markets and entry-level consumer PCs. However, even the largest vendors are expected to face HDD shortages, particularly for portable PCs where the market is more consolidated. Nevertheless, the shortage will relieve some pressure on pricing and margins and present some opportunities for strategic share gains among the larger players."

Source: Computer World - PC makers should 'brace' for drive shortages

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With the technological age in full force, computers have become a staple in schools. Every single grade it seems is using computers for learning and entertainment while teaching. But, could the age of classroom computers be over? Is there a new piece of technology that will undoubtedly dethrone the computer in the classroom? Maybe, as many think tablets will eventually replace desktop computers in classrooms.

A recent survey of district tech directors discovered that all of them were testing or deploying tablet devices. What's more is that the survey also discovered that these directors expect tablets to outnumber computers in the classroom by the year 2016.

Analyst for Piper Jaffray Gene Munster recently surveyed 25 educational IT directors at a conference about the integration of technology in classrooms. Munster's survey, which was titled "Tablets in the Classroom", revealed that all 25 directors were using Apple's iPad in their schools while none of the participants were testing or deploying Android-based tablets. Munster went on to explain that this trend in education may be due to a familiarity with Apple devices among students and school employees.

According to Munster, "Within the next five years, our respondents expect to have more tablets per student than they currently have computers." Considering iPads represent a majority of the tablets in schools, Munster believes that the word "tablet" is synonymous with "iPad". The school districts that were represented in the survey currently have about 10 students per every computer. However, in the next five years, IT directors expect that number to drop to about six students per iPad. Devices, like the iPad, are more desirable over computers in the classroom because they provide a more individualized learning experience than traditional computers.

Tim Cook, the new CEO of Apple, stated earlier this year that demand for the iPad is strong among education customers. Back in February Georgia Senate President pro tem Tommie Williams proposed a plan to replace conventional textbooks in middle schools with the iPad. Williams met with Apple to talk about a plan to make the iPad a central component in the state's education system.

The iPad is slowly creeping its way into schools. Many students can rent the devices from their campus library in college and some schools, like the ones surveyed by Munster, are actually using them in the classroom. If expectations are correct, students in 2016 are going to have some fun times in the classroom.

Source: School Library Journal - IPads to Outpace Computers in Schools by 2016, Poll Says

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